Frequently Asked Questions 

Yes! Just follow these safety steps:

• Check clearance under your towbar and behind the trailer.
• Use mirrors or a rear‑view camera; avoid sharp turns or jerky steering.
• If you’re using a Weight Distribution Hitch (WDH), disengage it when making tight turns.

No—fitting a towbar through a professional installer won’t void your warranty, as long as you:

• Stay within your vehicle’s towing capacity.
• Use a fit‑for‑purpose towbar.
  If the towbar causes issues, it’s covered under the Towbars Lifetime Warranty. Under Australian Consumer Law, vehicle modifications like towbars don’t automatically void manufacturer warranties—only if the modification directly causes damage.

• Always choose a towbar with a capacity at or above your vehicle’s rated towing limit (check your owner's manual).
• Note that your trailer’s weight capacity is limited by the lowest rated component.
• • For instance, if your vehicle is rated at 2000 kg but your towbar is 1200 kg, you can only tow 1200 kg.
• Look for towbar compliance plates—usually on the bar or driver’s door.

• No—unless they obscure your registration plate or you prefer to reduce sensor detection.
• • For added security, use anti-rattle hitch pins or locking pins instead of removing it.

• Not mandatory, but highly recommended. It helps:
• • Spread the load evenly between your vehicle and caravan.
  • Improve towing stability and steering.
    It’s a personal choice based on towing frequency and load.

Yes—if your caravan blocks your view down the side of your vehicle, extended towing mirrors are mandatory.

Modern vehicles use electronic control units (ECUs) that can malfunction if wired incorrectly with a trailer. A trailer bypass (or intelligent ECU):

• Taps signals from vehicle lights without overloading the system.
• Prevents error messages and sensor interference.
• Powers trailer lights safely without messing with the vehicle's electronics.

• Standard towbar (Class 2): Bolt-on tongue, removable; ideal for light trailers and bike racks.
• Heavy-duty towbar (Class 4): Features a 50 × 50 mm receiver; designed for maximum towing capacities—perfect for caravans, boats, and horse floats.

Yes—especially for safety chains. Look for:

• • WLL (Working Load Limit): e.g., 1 t, 1.5 t, 2 t.
  • Breaking rating like “M4” or “S6.”
  • • Example: 1 t with M4 = breaks at 4 times the WLL.
  • Shackle shape (D or bow), size, and colour-coded pin.

Check often for:

• Rust, worn pins, loose bolts or damage.
• The bar frame is durable, but pins and bolts wear out and may need replacing if corroded or bent.

• It's the downward pressure of your trailer on the towball.
• Ideally around 10% of the trailer’s fully loaded weight.
• Measure it using a ball weight scale, weighbridge, or a scale under the jockey wheel.

We provide everything you need:

• • The correct towbar, ball mount, rated shackles, and vehicle‑specific wiring harness.
  • Ready to tow as soon as installation is finished.

• Check your owner’s manual.
• Every installation includes compliance stickers (vehicle door + towbar).
• We install towbars rated up to, but never over, manufacturer limits.

• • Many caravans require electric brakes, which need an electric brake controller.
  • You may also need power systems to feed caravan batteries, fridges, or ESC systems.
  • Different plug standards are used—manufacturer wiring diagrams help ensure compatibility.

Yes—if the trailer’s Aggregate Trailer Mass (ATM) exceeds 750 kg.

• • • It’s legally required in Victoria, and generally across Australia.
    • Police, VicRoads, and insurance firms check for proper braking systems.

• Yes—if you’re experienced and have the right tools.
• But some wiring installations need ECU integration or coding, which may require professional installation.

Depends on your needs:

• • Passive harnesses (simple lighting only) are cheaper.
  • Integrated vehicle-specific harnesses offer advanced features:
  • • Trailer stability support
    • Auto-detecting sensors, reversing camera integration
    • Light bulb monitoring and disabling rear fog when needed
    • Adjusted gearbox behavior and suspension handling
      

• Not usually.
• But:
• • Some harnesses auto-disable rear sensors when towing.
  • A dash switch is often included to manually switch sensors off.
  • A permanent towball may trigger sensors—removing it when not towing solves that.

Most do—but it’s a neat factory-style cut, sometimes including plastic under-tray trimming.

Ask us if you’re unsure about your model.

No—as long as you comply with regulations and notify your insurer about the installation.

• We’ll ask your make, model, year, body shape and check your towing needs.
• Not every vehicle has multiple towbar options—some have none.
• Always match towbar to the vehicle’s rated capacity.

It depends on the rack type:

• Over/under‑ball racks fit most Australian towbars.
• Receiver hitch racks need:
• • Class 4 towbar for 50 mm receiver.
  • Class 3 if your rack needs a 40 mm receiver.

• Costs vary by vehicle, towbar type, wiring needs, and installation complexity.
• Please contact us for an exact quote tailored to your car and setup.

Unlikely—it must be designed for your specific vehicle.

• • Incorrect fit can cause safety issues and void warranties.
  • We strongly recommend a fit-for-purpose towbar.

At minimum:

• Towbar, ball mount, towball
• Rated shackles, wiring for lights/indicators
• Possibly brake controller, sway control, weight distribution hitch—depending on your trailer.

No—we use cordless tools, meaning we can install your towbar at home, work, or locations without power.

• Park in a safe, traffic-free area with room to open doors.
• Clear out your boot, as we may need access during installation.
• If uncertain, ask us—we’ll direct you for your model.

• • Time varies by vehicle and complexity—ask us for an estimate.
  • We’ll confirm timing the day before your booking.
  • Please allow some flexibility, as our techs may be servicing multiple clients.

We recommend advanced controllers like the RedArc TowPro Elite V3—fully automatic, easy to use, and less intrusive in your vehicle.

• Check ball weight—about 10% of the trailer’s loaded weight.
• Use weight distribution hitches and sway control units (friction or dual-cam) for better stability.

Yes—if:

• • You supply a good-quality used towbar, with full fitting kit and correct wiring.
  • However, no warranty is given on second-hand parts.
    We prioritize new parts for safety and peace of mind.